Business Advisor + Support Concierge

Text to command. Text to know.

Ace's Business Advisor doesn't wait for you to ask. He sends daily digests, weekly reports, revenue milestones, profitability warnings, crew utilization trends, and supply forecasts — all on autopilot. And when you have a question, he answers in seconds. The Support Concierge is built into every page. Ask a question, get an answer instantly. Whether you're setting up for the first time or configuring automations, help is always one click away.

BUSINESS ADVISOR

Business intelligence

Get proactive reporting, revenue signals, profitability warnings, and direct answers when you need to understand what is happening across the business.

BUSINESS ADVISOR

Month-end preview before the month closes

Before the 1st, the Business Advisor sends a preview of expected revenue, outstanding invoices, and cash flow. No surprises on the P&L.

9:41

Ace -> Owner

Text Message

Ace

March month-end preview: 💰 Expected revenue: $32,400 📄 Outstanding invoices: $4,200 (3 clients) 📈 vs February: +8.3% ⚠️ 1 invoice overdue 15+ days (Bay Area Law) I'll send final numbers on April 1st.

Just now

+

Text Message

BUSINESS ADVISOR

Crew utilization and trend alerts

Know which crew members are overworked, underused, or trending down in reliability — before it becomes a problem.

9:41

Ace -> Owner

Text Message

Ace

Utilization alert: Carlos R. has worked 6 consecutive nights (avg 4.2hrs/night). Consider rotating him with David K. next week to avoid burnout. David's utilization is at 62% — he has capacity.

Just now

+

Text Message

BUSINESS ADVISOR

Crew performance at a glance

See reliability, utilization, and trends for every crew member at a glance.

Team

12

Reliability

92.4%

A

Aisha Johnson

English

98.2%

24.0h

A

Ana Santos

Portuguese

95.0%

20.0h

C

Carlos Mendez

Spanish

0.0h

D

David Thompson

English

91.5%

18.5h

BUSINESS ADVISOR

Your morning briefing — and then some

Daily digest, next-day preview, weekly business report, revenue milestones, profitability warnings, and supply trend alerts. The Business Advisor is always watching the numbers.

9:41

Ace -> Owner

Text Message

Ace

Weekly Report: 📊 Revenue: $8,240 (+12% vs last week) 👥 Crew utilization: 87% ✅ 43/45 shifts completed ⚠️ 2 missed clock-ins (James W.) 🔄 3 contracts renewing in 30 days Full breakdown in your dashboard.

Just now

+

Text Message

BUSINESS ADVISOR

Ask anything about your business

Text the Business Advisor about revenue, crew, clients, or operations and get live answers in seconds.

9:41

Ace

Text Message

Owner

How much did Meridian generate last quarter?

Just now

Ace

Meridian Office Park generated $18,600 in Q4 2025: • Floors 1-3: $12,600 • Floors 4-6: $3,600 • Lobby & Common: $2,400 That's up 8% from Q3.

Just now

+

Text Message

BUSINESS ADVISOR

Give a directive, it gets done

Text the Business Advisor a command and he handles the schedule, crew, or client update for you.

9:41

Ace

Text Message

Owner

Move Maria to Summit Medical on Thursday and notify the client

Just now

Ace

Done. Maria Garcia is now assigned to Summit Medical - Main Clinic on Thursday 7:00 PM - 11:00 PM. Dr. Park has been notified of the crew update.

Just now

+

Text Message

BUSINESS ADVISOR

Month-end preview before the month closes

Before the 1st, the Business Advisor sends a preview of expected revenue, outstanding invoices, and cash flow. No surprises on the P&L.

9:41

Ace -> Owner

Text Message

Ace

March month-end preview: 💰 Expected revenue: $32,400 📄 Outstanding invoices: $4,200 (3 clients) 📈 vs February: +8.3% ⚠️ 1 invoice overdue 15+ days (Bay Area Law) I'll send final numbers on April 1st.

Just now

+

Text Message

BUSINESS ADVISOR

Crew utilization and trend alerts

Know which crew members are overworked, underused, or trending down in reliability — before it becomes a problem.

9:41

Ace -> Owner

Text Message

Ace

Utilization alert: Carlos R. has worked 6 consecutive nights (avg 4.2hrs/night). Consider rotating him with David K. next week to avoid burnout. David's utilization is at 62% — he has capacity.

Just now

+

Text Message

BUSINESS ADVISOR

Crew performance at a glance

See reliability, utilization, and trends for every crew member at a glance.

Team

12

Reliability

92.4%

A

Aisha Johnson

English

98.2%

24.0h

A

Ana Santos

Portuguese

95.0%

20.0h

C

Carlos Mendez

Spanish

0.0h

D

David Thompson

English

91.5%

18.5h

BUSINESS ADVISOR

Your morning briefing — and then some

Daily digest, next-day preview, weekly business report, revenue milestones, profitability warnings, and supply trend alerts. The Business Advisor is always watching the numbers.

9:41

Ace -> Owner

Text Message

Ace

Weekly Report: 📊 Revenue: $8,240 (+12% vs last week) 👥 Crew utilization: 87% ✅ 43/45 shifts completed ⚠️ 2 missed clock-ins (James W.) 🔄 3 contracts renewing in 30 days Full breakdown in your dashboard.

Just now

+

Text Message

BUSINESS ADVISOR

Ask anything about your business

Text the Business Advisor about revenue, crew, clients, or operations and get live answers in seconds.

9:41

Ace

Text Message

Owner

How much did Meridian generate last quarter?

Just now

Ace

Meridian Office Park generated $18,600 in Q4 2025: • Floors 1-3: $12,600 • Floors 4-6: $3,600 • Lobby & Common: $2,400 That's up 8% from Q3.

Just now

+

Text Message

BUSINESS ADVISOR

Give a directive, it gets done

Text the Business Advisor a command and he handles the schedule, crew, or client update for you.

9:41

Ace

Text Message

Owner

Move Maria to Summit Medical on Thursday and notify the client

Just now

Ace

Done. Maria Garcia is now assigned to Summit Medical - Main Clinic on Thursday 7:00 PM - 11:00 PM. Dr. Park has been notified of the crew update.

Just now

+

Text Message

SUPPORT CONCIERGE

24/7 support

Configure automations, get product help instantly, and launch the platform quickly with guided onboarding built directly into the experience.

SUPPORT CONCIERGE

You control how autonomous Ace is

26 automations, each with its own toggle. Set any action to fully autonomous, owner-approval-required, or off. Adjust anytime from your Automations dashboard.

9:41

Ace -> Owner

Text Message

Ace

Approval needed: Ace wants to send a follow-up to prospect Jake Morrison (no response in 3 days). Approve or skip?

Just now

Owner

Approve

Just now

Follow-up sent to Jake. I'll let you know if he responds.

Just now

+

Text Message

SUPPORT CONCIERGE

Ask Ace — right from your dashboard

Every page has a built-in chat widget. Ask about features, troubleshoot an issue, or get help configuring your account. No ticket system. No waiting.

Ask Ace

Ace
Ask AceOnline

How do I set up automation preferences?

Go to Settings → Automations. You'll see 26 toggles organized by agent. Each one can be set to:

  • Autonomous — Ace acts without asking
  • Approval — Ace asks before acting
  • Off — Disabled entirely

Can I change them later?

Anytime! Changes take effect immediately.

Ask Ace anything...

SUPPORT CONCIERGE

Guided onboarding in 15 minutes

Add your crew, import contracts, set your schedule, and connect payments. The Support Concierge walks you through every step so you're operational same-day.

Onboarding

Business Info
Add Crew
3
Import Contracts
4
Connect Payments

Step 3 of 4

Import Your Contracts

Upload a PDF, DOCX, or photo of your cleaning contracts. Ace will extract client names, locations, schedules, pricing, and special instructions automatically.

Drop files here or click to upload

PDF, DOCX, PNG, JPG

FEATURE MATRIX

Everything in intelligence and support

14 capabilities spanning business insight, text-based control, automation tuning, onboarding, and owner support.

Business Advisor

Proactive Alerts

Weekly Business Report

Business Intelligence

Owner Text Commands

Month-End Preview

Quality Scoring

Schedule Approval via Text

Support Concierge

Automation Preferences

Ask Ace

Guided Onboarding

Crew Notifications

Equipment Tracking

Business Phone Provisioning

PWA Dashboard

REST OF TEAM

See the rest of the team

Insight is strongest when it is connected to sales, staffing, and collections. Ace's other specialists cover the execution layer.

SHIFT COORDINATOR + OPERATIONS MANAGER

Cleaning-specific workforce management

Keep schedules full, crews accountable, and coverage issues resolved automatically.

Explore →

SALES REP

AI-managed CRM and sales pipeline

Capture leads, qualify them, and turn opportunities into signed business.

Explore →

ACCOUNT MANAGER + BILLING COORDINATOR

Every dollar tracked, billed, and collected

Keep retention, collections, and profitability visible without extra admin work.

Explore →

Ready to hire Ace?

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